Why Industry Only?

After spending 20 years in hospitality, 5 years in the hospitality specific POS space, and 2 years in merchant services, I’ve learned a lot. What i’ve learned most, relevant to this topic is that the sale means absolutely nothing if you can’t deliver. Retention is everything. Having bar & restaurant merchants all over New York, Pennsylvania and Florida, both myself and my ISO clients have a 100% merchant retention and satisfaction rate. This is because I understand the importance of both the on-site commitment, and the continued white glove support that is needed, and I execute. Partnering with me will give you peace of mind knowing that your bar & restaurant merchants have a full time account manager that will pick up the phone, and get it done.

ISO Service Packages

  • This includes full-day on-site account management & staff training the day of installation / go-live, insuring a smooth transition.

  • This Includes both full-time remote & on-site (location dependent) account management. Including, but not limited to any and all POS related questions, adjustments, menu updates, and tech support.

  • This includes full-time remote account management including but not limited to any and all POS related questions, adjustments, menu changes & remote tech support.

  • (Location Dependent) This includes on-site tech support for all POS hardware related issues including card reader fix/replace, printer fix/replace, POS terminal fix/replace, cash drawer fix/replace.

    Note* ISO is responsible for supplying all hardware needed in the event of a replacement.

  • This includes remote tech support for all POS hardware related issues including card reader fix/replace, printer fix/replace, terminal fix/replace, cash drawer fix/replace.

    Note* ISO is responsible for supplying all hardware needed in the event of a replacement.